Patient Events

Table of Contents:

• Adverse Events
• Critical Alerts
• Pain Reports

Instructions

1. To view Events, click on the brief case icon in the Patient's listing - Quick Actions.

You will see an accordion on top, it can be expanded and closed when needed. By default, the patient details accordion will be closed.

1. And, once when clicked on the expand button, you can see the expanded Patient details as follows. On the left, you can also view a call icon beside the Mobile, that is used to call the patient on his cell.
2. If the patient is new and is navigating for the first time, he will be directed to the Events tab to view events. It is further categorized into Adverse Events and Pain Reports

Adverse Events

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1. You can view an empty state saying - No Adverse Events reported yet.
2. By default, you can view filters and table which displays the details as follows:

• Date Reported - The date on which the AE is reported by the patient
• Symptoms - Symptoms mentioned by the patient
• Notes - Description of the Adverse Event, patient has experienced
• Category - The Category it falls into
• Grade - The Grade it belongs to
• Duration - How long did the patient experience the Adverse Event
• Status - The status is of 3 types - Active, Draft and Closed

1. The filters are as follows:

• All - By default, the Adverse Events will have this filter on, it displays all the Adverse Events reports
• Draft - Newly reported Adverse Events will be in the drafts section
• Active - When the Adverse Event is checked and the category and Grade are updated, it becomes Active
• Closed - Once the Adverse Event is resolved/ Drug is discontinued / when Prescription is added, it can be closed.

1. New Adverse Event can be added by clicking "Add AE" button at the right. On clicking the button, you will see Add Adverse Event pop-up as follows.

1. The pop-up has the following fields - Date & Time, Category, Symptoms, Grade, and Notes. Date will be auto-populated to the current date. After filling other fields, click on Add Button to Add Adverse Event, to cancel the AE click on Cancel Button.

1. Click on the Draft Adverse Event report, you will see a Review Adverse Event pop-up as follows:

1. The pop-up has the following fields - Date & Time, Category, Symptoms, Grade, and Notes. After filling these fields, click on Update Button to update Adverse Event, to cancel the Reviewing AE click on Cancel Button.
2. Once the Category, Symptoms and Grade are updated for the respective Adverse Event, it becomes Active.
3. We can further add Actions to the AE, to add actions, click on the Active Adverse Event. You will see the accordion as follows.

1. As a new Adverse Event will not have any actions, so you can see a text displayed - No Actions taken.
2. Click on Add Action button, you will see Add Action item dialog as follows:

1. The dialog has the fields - Date & Time, Action, and Notes.
2. Action field has the following options

• Phone Call
• Email
• Hospital Visit
• Direct
• Other

1. After selecting respective action, add notes and click on Add Action Button at the right. The action will be saved in the Action List as following:

1. You can view the action along with the date it has been added.
2. To close an AE, click on the Close AE button, it opens a dialog as follows:

1. Close Adverse Event has the following fields - Date & Time, Outcome, Notes and Adverse Event Details.
2. On clicking Adverse Event Details, you see more details of that respective AE, as follows:

1. After viewing the AE details, to cancel closing an AE click on the Cancel Button, to proceed, click Close AE button.
2. You will see Closure note for the Adverse Event.

1. There's a Feedback button at the right, to view the feedback given by the patient for handling the Adverse Event. If feedback is not given, you will see text saying, No feedback given.

1. Once the Adverse Event is closed, the status becomes Closed represented with Green color.

Critical Alerts

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1. To view Critical Alerts, click on the Critical Alerts tab beside Adverse Events. The following page can be viewed:

1. If there are no Critical Alerts raised, then you will view the following screen:

1. In this table, you can view the Date & Time - Critical Alert was generated.
2. Vital type - Heart Rate/ SpO2/ Temperature/ Blood Pressure/ Weight
3. Alert Value - Any value below Min value and above Max value is considered as Alert Value.
4. Status - Whether the critical issue is active or closed (if reviewed and everything is fine or the issue is resolved).

5. We can view the last 14 days' readings of the patient by clicking on the "Last 14 Readings" link located above the table.

   

6. So, whenever a patient takes the readings, those readings will be compared with the Min and Max values and if the value is not in range then the Critical Alert is raised and can bee viewed here.
7. We will also get notifications on top in the header, a shield icon. If there are no Critical Alerts, you will view it as following:

1. And once there are any Critical Alerts raised, this is how we'll be notified.

1. On clicking View all Critical Alerts, you will be redirected to the chat screens where it will show you the list of all patients who got Critical Alerts raised.
2. On the left, you can view the readings of the latest Critcal Alert raised and on the right, you can view the list of Critical Alerts raised w.r.t that patient.

Pain Reports

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1. To view Pain Reports, click on the tab beside Critical Alerts. The following page can be viewed - an Empty State.

1. Here, you can view the list of Pain reports reported by the patient in the table which have the following details - Date, Pain Location and Pain Severity.
2. There's a body map beside the table in two views - Front and Back.
3. Whenever a patient reports a pain point, he will be asked about the pain location and it's severity with options - Mild, Moderate and Extreme. He selects any of the options and reports the pain point, those records can be viewed here.
4. To know more details, click on any of the records, you will see the pain location on the body map as follows, where the pain point location is Head and the severity is Moderate.
5. The pain point here is Head and the severity is High. You can see here, based on the pain point location the view changes from Front to Back and vice versa.

1. The Severity can be represented as follows:

• Mild - Light Blue Color
• Moderate - Amber Color
• Extreme - Red Color

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