Terms of use

Table of Contents

1. Logging In
2. Forgot Password?
3. Choose a clinic
4. Access Terms of Use on First Login
5. Accepting the Terms
6. Viewing the Terms Later

1. Logging In

To access OnCare360:

• Go to the login page.
• Enter your email and password.

• Click the Login button.

  

Note: Forgot your password? No worries! Follow the steps below.

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2. Forgot Password?

If you can’t remember your password:

• Click Forgot Password on the login page.

• Enter your email address linked to your OnCare360 account.
• You’ll receive an email with a reset password link.

• Click the button in the email and create a new secure password.
• Log in using your new password.

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3. Choose a Clinic

After you log in:

• You will see a list of clinics connected to your account.
• Click on the clinic you want to enter.
• You will be taken to that clinic’s Patient Listing Page.

Note: If there’s only one clinic in your account, you’ll be taken there automatically without needing to choose.

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4. Access Terms of Use on First Login

If this is your first time logging into a new clinic, you’ll see a Terms of Use popup.

• The popup shows the complete terms and conditions of using the portal.
• You must accept these terms to proceed.

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5. Accepting the Terms

In the popup:

1. Check the box: “I accept” (located at the bottom left of the popup).
2. Click the “I Agree” button.

You will then:

• Get full access to the portal.
• Be able to add patients, manage care teams, and use all features.

Note: If you click Cancel or close the popup, you will be taken back to the login page.

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6. Viewing the Terms Later

To view the Terms of Use at any time:

• Click the User Icon in the top-right corner.
• Select “Terms of Use” from the dropdown.
• The terms will open in a popup window.

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